Terms & Conditions — cv9994 Platform Agreement
These Terms & Conditions govern your use of the cv9994 online casino and sports betting platform. By registering an account or placing any wager on cv9994, you confirm that you have read, understood, and agreed to every provision set out in this document.
Binding Agreement
These Terms & Conditions form a legally binding agreement between you and cv9994. Using any part of the cv9994 platform constitutes full acceptance of all terms set out in this document and any supplementary policies referenced herein.
18+ Age Requirement
Access to cv9994 is strictly limited to individuals aged 18 years or older. cv9994 enforces age verification at registration and reserves the right to close any account found to belong to a player under the age of 18, with forfeiture of any balance held.
One Account Per Player
Each player may hold only one registered account on the cv9994 platform. Duplicate accounts are prohibited and will result in suspension of all associated accounts, cancellation of pending withdrawals, and forfeiture of bonus balances.
Instant Local Payments
cv9994 supports deposits and withdrawals via bKash, Nagad, Rocket, Upay, and major Bangladesh bank transfers. All transactions are processed in Bangladeshi Taka (৳). Minimum deposit is ৳100. Withdrawal processing targets 15 minutes via bKash.
Bonus Terms Apply
All bonuses, free spins, and promotional credits offered by cv9994 are subject to specific wagering requirements and time limits. Bonus terms are published on the relevant promotion page and form part of these Terms & Conditions when accepted.
Terms May Be Updated
cv9994 reserves the right to amend these Terms & Conditions at any time. Updated versions will be published on this page with a revised effective date. Continued use of cv9994 following any update constitutes acceptance of the revised terms.
Acceptance of Terms
By accessing, browsing, registering an account on, or placing any wager through the cv9994 platform at cv9994.app, you confirm that you have read and fully understood these Terms & Conditions in their entirety, and that you agree to be bound by them without reservation. These Terms & Conditions apply to all users of the cv9994 platform regardless of whether they are registered account holders or visitors browsing the site without an account.
If you do not agree with any provision of these Terms & Conditions, you must immediately cease using the cv9994 platform and, if you hold a registered account, contact cv9994 support to request account closure. Continuing to use cv9994 after reading these terms constitutes your binding acceptance of every clause contained herein.
These Terms & Conditions are supplemented by the cv9994 Privacy Policy, the Responsible Gaming Policy, and any game-specific or promotion-specific rules published on relevant pages of the cv9994 platform. Where any conflict arises between a supplementary policy and these Terms & Conditions, these Terms & Conditions shall take precedence unless the supplementary policy explicitly states otherwise.
Eligibility Requirements
To register and maintain an active account on the cv9994 platform, you must satisfy all of the following eligibility criteria at all times during your use of the platform. cv9994 reserves the right to verify your eligibility at any time and to close accounts where eligibility conditions are not met.
Age Requirement
You must be at least 18 years of age to register an account on cv9994 or to place any wager on the platform. This requirement is absolute and admits no exceptions. cv9994 will carry out age verification checks at the point of registration and may request additional documentary evidence of age at any time. Any account found to belong to a person under the age of 18 will be permanently closed without notice, and any balance held in that account — including winnings — will be forfeited. cv9994 operates a strict 18+ policy across all products and services.
Geographic Eligibility
cv9994 is operated as a platform serving players in Bangladesh. By registering an account, you confirm that you are accessing the cv9994 platform from within Bangladesh and that online gaming participation is not prohibited under any applicable law in your place of residence. It is your sole responsibility to determine whether accessing and using cv9994 is lawful in your jurisdiction.
Personal Capacity
You must register your cv9994 account in your own name using accurate personal information. You must have full legal capacity to enter into a binding agreement. You must not be registered with any self-exclusion scheme — if you are currently self-excluded from gambling platforms, you must not register or attempt to register an account on cv9994.
- Minimum age of 18 years at the time of registration and at all times during account use.
- Valid Bangladesh mobile number capable of receiving SMS verification codes.
- Full legal capacity to enter into binding contracts under applicable law.
- Registration in your own legal name — use of false identities is strictly prohibited.
- Not currently subject to a self-exclusion order on any gambling platform.
- Access from a jurisdiction where online gaming participation is not unlawful.
Account Registration & Management
Each individual person may hold only one registered account on the cv9994 platform at any time. The deliberate creation of multiple accounts by the same individual — whether under the same name, a different name, or using different contact details — constitutes a serious breach of these Terms & Conditions and will result in the permanent closure of all associated accounts and forfeiture of all balances, including any pending withdrawals and bonus funds.
Registration Information
When registering your cv9994 account, you are required to provide accurate, complete, and current personal information including your full legal name, Bangladesh mobile number, date of birth, and any other details requested during the registration process. You are responsible for keeping your account information accurate and up to date. Any change to your personal details must be communicated to cv9994 support at [email protected] promptly.
Account Security
You are solely responsible for maintaining the confidentiality of your cv9994 account credentials, including your password and any two-step verification codes. You must not share your login credentials with any other person. cv9994 will not be liable for any loss or damage arising from unauthorised access to your account resulting from your failure to maintain the security of your credentials. If you suspect that your account has been accessed without your authorisation, you must notify cv9994 support immediately.
Account Verification (KYC)
cv9994 reserves the right to request identity verification documents (Know Your Customer, or KYC) from any account holder at any time. This may include a copy of a government-issued photo ID (National ID card, passport, or driving licence), proof of address, and proof of payment method ownership. Accounts that fail to complete requested verification within a reasonable timeframe may have withdrawals suspended until verification is complete.
- One account per person — duplicate accounts will result in permanent closure and fund forfeiture.
- All registration information must be accurate, truthful, and kept current.
- Account credentials must not be shared with any third party.
- KYC verification documents must be provided upon request without unreasonable delay.
- cv9994 may apply enhanced verification to accounts with large withdrawal volumes.
Deposits & Withdrawals
cv9994 supports deposits and withdrawals exclusively in Bangladeshi Taka (৳) via locally available payment methods. All financial transactions on the cv9994 platform are subject to the terms set out in this section, as well as any specific limits, fees, or processing times published on the Payments page of the cv9994 platform at the time of the transaction.
Accepted Payment Methods
cv9994 currently accepts deposits and withdrawal requests via the following payment channels: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank transfer, BRAC Bank transfer, and City Bank transfer. cv9994 reserves the right to add, remove, or modify available payment methods at any time without prior notice. Players are encouraged to check the current list of available payment methods within their cv9994 account dashboard before initiating a transaction.
Deposit Terms
- Minimum deposit amount: ৳100 per transaction.
- Deposits are credited to your cv9994 balance instantly upon confirmation from the payment provider.
- You must deposit using a payment method registered in your own name. Third-party deposits are strictly prohibited.
- cv9994 does not charge a platform fee on standard deposits; however, your payment provider may apply its own fees.
- cv9994 reserves the right to reverse any deposit suspected of being made fraudulently or using a payment method that does not belong to the account holder.
Withdrawal Terms
- Minimum withdrawal amount: ৳500 per transaction.
- Withdrawals may only be made to a payment method registered in your own name.
- cv9994 targets a processing time of 15 minutes for bKash and Nagad withdrawals under standard conditions.
- Withdrawal requests may be subject to security review and KYC verification before processing.
- cv9994 reserves the right to delay any withdrawal pending completion of identity or source-of-funds verification.
- Active bonus funds that have not met applicable wagering requirements are not eligible for withdrawal.
Bonuses & Promotions
cv9994 offers a range of bonuses and promotional offers to registered players from time to time. All bonuses offered by cv9994 are subject to the specific terms and wagering requirements published alongside the relevant promotion. By claiming any bonus or promotion on the cv9994 platform, you agree to be bound by those specific terms in addition to these general Terms & Conditions.
General Bonus Conditions
- Bonuses are available to eligible registered cv9994 account holders only. Players who have self-excluded or who hold accounts under restriction are not eligible for bonuses.
- Each bonus offer may only be claimed once per account, per household, and per device unless the specific promotion terms explicitly state otherwise.
- Bonus funds are separate from your real-money balance. Wagering requirements must be met in full before bonus funds or winnings derived from bonus funds can be withdrawn.
- Wagering requirements specify the total amount that must be wagered using the bonus funds before a withdrawal of associated winnings becomes eligible. Requirements and eligible games are published on the relevant promotion page.
- Bonuses have an expiry period. Any bonus that has not been used or whose wagering requirements have not been met within the stated expiry period will be removed from your account automatically.
- cv9994 reserves the right to withdraw any bonus offer at any time, to void bonus winnings where there is evidence of bonus abuse, and to close accounts found to be exploiting promotional offers in bad faith.
- Certain games may contribute at a reduced rate — or not at all — towards meeting bonus wagering requirements. Contribution rates are published on the relevant promotion page.
Betting & Gaming Rules
All bets and wagers placed on the cv9994 platform are subject to the general rules set out in this section, as well as any sport-specific, game-specific, or event-specific rules published on the relevant section of the cv9994 platform. In the event of any conflict between general rules and sport/game-specific rules, the sport/game-specific rules shall prevail in relation to that particular market or game.
Sports Betting
- All bets are placed at the odds displayed at the time of confirmation. Odds are subject to change prior to confirmation.
- cv9994 reserves the right to void any bet placed on a market that was opened in error, at incorrect odds, or on an event where the result was already known at the time of betting.
- In-play bets are subject to a brief delay before confirmation. cv9994 will not be liable for any delay resulting from network conditions on your device.
- Minimum bet and maximum payout limits apply per market and are displayed within the betting interface.
- Cricket markets covering BPL, IPL, T20 World Cup, and Bangladesh Tigers fixtures are settled in accordance with official match results as declared by the relevant cricket governing body.
Casino & Slot Games
- All casino and slot games are operated using certified random number generators (RNG) or live dealer streams from accredited providers.
- Game outcomes are final once confirmed and cannot be reversed except in the case of a documented technical error.
- In the event of a disconnection during a game round, cv9994's system will complete the round using its stored game state. The result of the completed round is final.
- Game return-to-player (RTP) rates are published within each game's information panel.
Instant Games (Mines & Lucky Bingo)
- Mines and Lucky Bingo are subject to the individual game rules published on their respective game pages within cv9994.
- All instant game outcomes are determined by certified RNG and are independently fair.
- Minimum and maximum stake limits for instant games are displayed within the game interface before each round.
Prohibited Conduct
The following actions are strictly prohibited on the cv9994 platform. Any account found to have engaged in prohibited conduct will be subject to immediate suspension, permanent closure, forfeiture of balances, and, where applicable, reporting to relevant authorities. cv9994 monitors all account activity and employs automated and manual detection methods to identify prohibited conduct.
- Registering more than one account on the cv9994 platform under any name or identity.
- Providing false, inaccurate, or misleading personal information during registration or verification.
- Using automated software, bots, scripts, or artificial intelligence tools to interact with the cv9994 platform in any unauthorised manner.
- Colluding with other players to manipulate game outcomes, sports betting markets, or bonus terms.
- Attempting to exploit any software vulnerability, technical error, or pricing error on the cv9994 platform.
- Using the cv9994 platform for any money laundering, fraud, or other illegal financial activity.
- Depositing funds sourced from criminal activity or from payment methods that do not belong to you.
- Sharing your account credentials with any other person or allowing a third party to use your account.
- Abusing bonuses or promotional offers through coordinated strategies, multi-accounting, or any other method of bad-faith exploitation.
- Engaging in any threatening, abusive, or harassing behaviour towards cv9994 support staff or other users of the platform.
- Accessing the cv9994 platform while subject to a self-exclusion order from cv9994 or any other gambling platform.
- Placing bets on behalf of, or with funds belonging to, any third party who does not hold their own registered cv9994 account.
Account Suspension & Closure
cv9994 reserves the right to suspend or permanently close any registered account at its sole discretion, with or without prior notice, where it has reasonable grounds to believe that a breach of these Terms & Conditions has occurred or is suspected. Account suspension may also be applied as a precautionary measure during an ongoing investigation into suspected prohibited conduct.
Grounds for Suspension or Closure
- Failure to complete identity or age verification within the requested timeframe.
- Suspected fraudulent activity, money laundering, or use of stolen payment credentials.
- Evidence of multi-accounting or provision of false registration information.
- Breach of any provision of these Terms & Conditions or any supplementary policy.
- Self-exclusion request submitted by the account holder through the responsible gaming tools.
- Discovery that the account holder is under 18 years of age.
Voluntary Account Closure
You may request voluntary closure of your cv9994 account at any time by contacting support at [email protected]. Upon receiving a closure request, cv9994 will process any eligible real-money balance remaining in your account to your registered payment method after deducting any applicable bonus funds that have not met wagering requirements. Account closure requests submitted as part of a responsible gaming self-exclusion will be processed as a priority.
Effect of Closure
Upon permanent closure of your cv9994 account — whether initiated by you or by cv9994 — access to the account and all services associated with it will cease immediately. Any bonus balances, free spins, or promotional credits held in the account at the time of closure are forfeited. Real-money balances held at the time of closure for accounts closed by cv9994 due to breach of terms may also be subject to forfeiture depending on the nature of the breach.
Questions About These Terms?
If you have any questions about these Terms & Conditions, require clarification on any clause, or need to report a concern relating to your cv9994 account, our English-language support team is available 24 hours a day, seven days a week — including all Bangladesh public holidays.
- Email: [email protected]
- WhatsApp: +880 1700 000000
- Support Hours: 24/7 Bangladesh Standard Time (BST UTC+6)
- Live Chat: Available within your cv9994 account dashboard after login
Please note: email addresses and phone numbers listed above are provided as plain-text contact information for reference. They are not clickable links.
Frequently Asked Questions
Looking for quick answers about deposits, withdrawals, account verification, bonuses, or game rules? Visit the cv9994 FAQ page for a full set of plain-English answers to the most common player questions.
Read the FAQReady to Play on cv9994?
Log in to your cv9994 account, explore our full game library, or browse cricket betting markets — everything Bangladesh players need is available right now on cv9994.
18+ For players aged 18 and above only. Please gamble responsibly.